maquette-v4-28
Camping de Challes-les-eaux

General Terms & Conditions - Rental accomodation

Reservation
- To book a rental accommodation, we ask for a 30% down-payment  +  10 € administration fees (not refundable)
- Minimum number of nights: 4 nights peak season (july/aug), 3 nights low season,  according to availability.
- We don’t charge for chidren under 2. 
- Dogs are allowed with vaccination certificate  (see rate card Tarifs Camping )
 
Payment of the balance / Visitor’s local tax / Deposits / Cleaning :  
-The full balance is due on arrival.
- Please note that there will be no refund for a late arrival or early departure.
- Visitor’s tax : It is due on arrival and invoiced with the balance of the stay. This tax is neither amendable nor refundable.
- Two deposits are required on arrival :  
          a) 200€ as a  guarantee for possible damage in the accommodation ; the deposit is handed back to you at the end of the stay once the accommodation has been checked by the Manager. If any damage is observed, the deposit or part of it can be kept by the Management of the camp site.
          b) 50€ as a guarantee for the final cleaning ; if the cleaning is not done or not to  an acceptable standard according to the manager, we will keep this deposit.
Please note that these 2 deposits can be only French € cheques or cash.
 
Cancellation policy :
- The 10 €-administration fees cannot be refunded,  in any case.  
- The down-payment can be refundable (less the reservation fees) if the stay is cancelled more than 30 days before the arrival date. If the cancellation occurs less than 30 days before arrival, it will be accepted only if proofs of the exceptional circumstances are provided.  
- All cancellations must be confirmed in writing (email or mail). 
- Our services do not include any cancellation insurance but we strongly recommend that you take out your own insurance.
 


Special long stay discount :
If you stay 21 consecutive nights or longer, a 10% discount will be applied on the whole amount  (except reservation fees and local tax).
This discount is not available in the on-line booking process, but will be applied manually afterwards and confirmed by email.
Local events
How to locate us